We invite you to browse through the site to see exciting Cummins-branded merchandise!
If you are not completely satisfied with your purchase, you may return it for an exchange or refund within 30 days of receipt of the shipment in its original condition. Items returned within 30 days must be in the original packaging and not have been worn or damaged.
To ensure proper handling of your return, please call our customer service center at (888) 818-0969 to obtain a Return Authorization number (RA#). We cannot guarantee proper handling of your return if a Return Authorization number is not obtained.
Evigna Brand Insight does not accept returns on custom order merchandise.
The Cummins PowerStore's Sales & Marketing Team creates and maintains the online store, monitors quality and communicates with Cummins about all aspects of the program. Do you have an idea for an item you would like to see featured in the online store? Not sure who to call? We're at your service!
The Cummins PowerStore Client Services
P.O. Box 71367
Madison Heights, MI 48071-1367
Phone: (888) 818-0969
Fax: (800) 709-0736
Email: cummins@evigna.com
Product ideas and suggestions for future catalogs can be submitted to:
merchandise@evigna.com
Custom merchandise can be defined as an order for anything not found directly in the Cummins PowerStore. Our Account Managers are pleased to provide you with the most competitive quotes, the quickest delivery, and the most innovative ideas for custom merchandise. You can also customize the merchandise in the online store with your individual, business or organization information. Embroidery, screen-printing, engraving...we can do it all! (Minimum quantities may apply.) For information on custom ordering, please e-mail cummins@evigna.com or contact client services and ask to speak with a Cummins Account Manager to discuss your ideas further.
Do you have a special project, trade show or community function coming up? Perhaps you need professional outfitting for your staff that not only represents Cummins, but shows off your own individual logo? Let us know! Much of the merchandise in the online store is available to be decorated with your individual imprint. Contact cummins@evigna.com and request to be connected with a Cummins Account Manager to discuss your needs further. (Minimum quantities may apply.)
Orders can be faxed 24 hours a day, 7 days a week.
Toll Free Fax: (800) 709-0736
Client Services Representatives are available to take your orders Monday through Friday, from 8:30am to 6:00pm EST.
Toll Free Phone: (888) 818-0969
Credit Card orders must include the following information: Type of Card, Cardholder Name, Cardholder Number, Expiration Date, Telephone Number
Some states require that we collect tax on your purchase amount. Orders shipped to the following states are subject to sales tax: DC, IL, IN, MD, MI, NY, SC, and TN. Should state tax rates or laws change, we are required to collect the tax in effect on the date of your order.
All items pictured in the online store are subject to availability at the time of your order. If your selected merchandise is not available, a Client Services Representative will notify you and offer substitutions whenever possible.
Some merchandise may be available "While Supplies Last", meaning once our current stock is sold out, we will not be selling that product any longer. This will be noted in the product description.
Drop Ships: Orders shipping directly from the manufacturer will use the most cost-effective shipping method, unless otherwise specified. Please allow 2-6 weeks for delivery on these items. It will be noted in the product description when an item is a drop ship.
The Cummins PowerStore will ship all in-stock orders within 5 business days after we receive your order. All in-stock orders are shipped from Madison Heights, Michigan. All orders must include complete shipping information.
Unless otherwise specified, your order will ship via UPS Ground service and the charges will be added to your invoice. If you request overnight or airfreight, The Cummins PowerStore will bill you at the carrier's published rates. Expedited and same day shipment requests must be received before 2:00 PM (EST). Airfreight services will be invoiced to you separately.
If your package is shipped via UPS or Federal Express and you provide us with your email address, you will receive an Automatic Shipment Notification (ASN) from the Cummins PowerStore when you order in-stock merchandise. This notification is generated within a few hours of your package shipping. This notification contains a description of your order and a link for you to be able to track your shipment.
Columbus, IN Corporate Delivery: Delivery service is available for Cummins plants and corporate offices located in Columbus, IN. Select the COLUMBUS CORPORATE DELIVERY shipping type at the checkout to request this service for your order. This delivery service is not available to residential addresses. Please contact client services with any questions.
Drop Ships: Orders shipping directly from the manufacturer will use the most cost-effective method, unless otherwise specified. These shipping charges are pre-paid and added to your invoice. Please allow 2-6 weeks for delivery on these items. It will be noted in the product description when an item is a drop ship. Returns on drop-ship items are subject to a manufacturer's restocking fee.
Cummins PowerStore merchandise can be shipped to any country in our country code list. International shipments will be shipped as complete orders only, unless requested in writing (meaning that if any item is on backorder, we will delay the entire shipment until all merchandise is available). All requests for international shipments should include the recipient country, all area codes and phone numbers.
All payments for international orders must be made in U.S. dollars. All required charges for duties, tariffs, and taxes are additional and will either be collected upon delivery by the carrier, billed on your account, or follow on a separate and later invoice.
International orders are shipped via DHL or Federal Express International unless otherwise specified. The Cummins PowerStore will invoice your international freight charges at the carrier's published rates. All international orders are subject to a handling charge/document fee of $15 of the merchandise subtotal (minimum $50) that is in addition to actual freight charges that are determined by weight and method of shipment. International orders will be subject to duties and taxes, which are the responsibility of the recipient.
If you wish to use an alternate carrier, please provide us with the company name, your account number with the carrier, a contact name, and a phone number for the carrier in the United States.
Rush service is not available for international orders. Please allow 2-3 weeks for delivery. Customs restrictions may apply to some products. Customer will be responsible for any duty and tax charges. We cannot ship to P.O. or APO boxes.
For international orders, we accept Visa, MasterCard and American Express only. Sorry, no Purchase Orders are accepted.
Please call Client Services to confirm your rush request by 2:00 PM Eastern Standard Time to ensure that your package will ship on the same day. Additional charges may apply. For orders requiring next-day or two-day air delivery, you can take advantage of carrier discounts by providing us with your Federal Express or UPS account number. If this information is not provided, we will ship on the Cummins PowerStore account and add the freight charges to your invoice.
Online shoppers will receive an email acknowledgement from the Cummins PowerStore immediately after order is placed. This email acknowledgement does not include sales tax. Applicable sales tax will be calculated at the time of order processing and will be reflected on your second order confirmation detailing your sales order number and item availability.
All online orders should receive a second order acknowledgement from the Cummins PowerStore either by fax, phone or email within 2 business days. If you do not receive this acknowledgement, please contact Client Services.
In-stock merchandise normally ships within 5 business days of your order being received. Please allow applicable time for delivery based on ship method from Madison Heights, Michigan. Non-stock catalog items normally ship within 2-6 weeks. Shipping times vary by item.
Like many online commerce sites, the Cummins PowerStore uses cookies to provide a personalized shopping experience. Most browsers support cookies. You may not be able to shop online if you are using an older browser or if your browser is configured to not accept cookies.
Since online commerce sites deal with sensitive data, Evigna Brand Insight encrypts all transmissions containing personal data using 128-bit Secured Sockets Layer (SSL) protocol. You may not be able to shop online if your browser does not support SSL or you are accessing the Internet from behind a firewall that prohibits SSL transactions.
When you submit an order, it is transmitted securely to Evigna Brand Insight in an encrypted message. For further information on contacting Evigna Brand Insight in Madison Heights, MI, please refer to your contact list.
The Cummins PowerStore is best viewed with Microsoft Internet Explorer 6+, Firefox 1.0.6+, Opera 8+ and Safari 1.3+ with a monitor resolution of 1024x768
By "secure," we mean that the Online Store uses the SSL protocol. Our web servers are capable of delivering 128-bit encryption. However, your browser ultimately determines the exact level of encryption, not by the server. For example, if your browser is capable of communicating using 128 bits, the server will use 128-bit encryption. If your browser is only able to communicate using 40-bit encryption, then the server will use 40-bit encryption.